Contact MakeMidas
Questions about an order, a preview that doesn't look like your pet, a billing problem or your photos: email us or use the form below. A person reads every message and replies by email.
support@makemidas.com
What to include
- The email address you used at checkout, if you bought a portrait.
- Your order link (the page where you download your portrait), or the receipt number from your payment email.
- What went wrong, for example which part of the portrait doesn't look like your pet, or the error message you saw.
Answers you may find faster
Most questions about previews, downloads, accounts and payments are answered in the Help Center. Billing errors are covered in the Refund Policy, and what happens to your photos is on the Security page.
Help Center
Previews, photo tips, payments, downloads and accounts.
Refund Policy
Why payments are final, and how billing errors are fixed.
Security
How your photos are stored, shared with providers and deleted.
Send a message
MakeMidas is operated by Scribe Saas, LLC.